Booking Instructions

1. First, select the service(s) you would like to book
2. Next, select your stylist
3. Then, choose a date and appointment start time
4. Review your appointment and follow the instructions to complete your booking

Colour Safety

Colour-Allergy Test**

New Colour Clients: A consultation and colour-allergy test are required. Please only book a Colour Consultation & Allergy Test. Following your Colour Consultation & Allergy Test, you will be able to book your colour appointment with reception or online at your convenience. Your colour appointment must be at least 48 hours after the colour allergy test.

Existing colour clients: A colour allergy-test will be required if you have not visited for colour for 6 months or if you want to change your hair colour to another shade. Please first book a Colour Consultation & Allergy Test to take place at least 48 hours in advance of a colour appointment.

Note: If you book a colour appointment but a colour-allergy test is required, we may need to modify or cancel your appointment.

Age check
Please note, due to Health & Safety regulations we cannot undertake any colour work or any other technical services (ie extensions & perms) on persons under the age of 16.

Private Room

Our Castle Street salon has a private room available as a retreat for those who require privacy when getting their hair done. Please phone the reception team on 0151 227 2366 to make a reservation.

Appointment Information

Cancellation & No-Show Policy
Please provide 24 hours notice to cancel an appointment.

Late cancellations, less than 12 hours from the appointment time, will incur a late-cancellation fee of 50% of the booked services. Failure to attend an appointment will incur a no-show fee of 100% of the booked services.

To book online it is necessary to provide your credit/debit card details, which will be kept on file securely by the payment processor. These card details will be used to pay for late-cancellation or no-show fees.

Please note, you can cancel your appointment online by visiting your account profile, or by phoning the salon.

Booking Colour Services
Colour & Technical services do not include Styling services. When booking a Technical (Colour, Lightening or Perming) it is a requirement that a Styling service is also booked to finish the appointment.

Student Prices
Student prices are available for services at Stylist level for students enrolled in education (part-time or full-time) on production of valid identification.

Salon Terms & Conditions
To see the full Salon Terms & Conditions, click here.

Salon Phone Number
0151 227 2366